hehe Testimonials - Summit Vacations

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Testimonials


“We want to take this opportunity to recommend Summit Vacations as an outstanding property management company in Breckenridge. My husband and I have worked with Summit Vacations for two years now and our rental income has both increased and exceeded our expectations - while our property has been maintained in pristine condition. Through state of the art management strategies, knowledge of the marketplace, and a staff of dedicated and responsive professionals, we have received premiere service and enjoyed total peace of mind. We look forward to many years of continued success in our partnership with this superb company.”
- Barbara and Mark - April 17, 2014


“There is a family feel to having Summit Vacations as a management company… With Jeff Zallaps as CEO of Summit Vacations, we feel like we are number one each time we stop in to visit. The office has a friendly “stop on in” kind of policy. Jeff is not happy just to sit on his hands and wait for the rentals to fill up, he is always working on ways to improve. He shares his ideas and welcomes any input that could be helpful in his quest to be the best. Every owner benefits from a state of the art website, professional photography and owner discounts at local businesses. Our property has never been marketed so extensively and creatively. The office staff are an extension of Jeff’s philosophy, they always welcome our phone calls and visits. What a team! They stand for everything that is Breckenridge.”
- Steve and Pam - April 16, 2014


"Over the past year, I have had the opportunity to work with the Summit Vacations team. In my position, I had the unique experience to work with over 100 competitors of Summit Vacations in the property management community. Of the over 100 competitors I worked with, Summit Vacations was definitely in the top 5% for marketing innovation. There are many things that separate Summit Vacations from their competition including innovative marketing strategies, a state of the art website that allows for co-branding and strategic partner integration, and a team of people that were relentless to providing the best guest experience possible for their customers. I highly recommend Summit Vacations."
- Shawn Manwaring, GM Ski Butlers Breckenridge


"This letter of recommendation is in reference to Summit Vacations in Breckenridge, Colorado. We currently have a property that we list with this company, and although it has been a relatively short period of time, we wanted to provide comments and insight on our experiences with Summit Vacations.
As a quick summary, we have also, in the past, had our town home listed with two other property management companies in Breckenridge; one very large (300+ properties), and one small organization (15-20 properties).
Without question, Summit Vacations has been the best property management company with which we have listed our town home in Breckenridge. The following are specific points that I wanted to highlight about the company:

  • Marketing; the team at Summit Vacations worked closely with us to get our place listed quickly and with excellent photographs. Since we were new to the company, they also took the time to ensure we were seen by prospective renters through extensive marketing efforts, both on their site and on VRBO.
  • Revenue; although we have only been with Summit Vacations for a short time, Summit Vacations was able to secure a significant number of rentals during this last ski season. This was a significant increase over the previous management company's results with our town home.
  • Customer Focus; our experience has been that regardless of the management company, there will always be issues that arise, primarily because of the number of rentals that occur each month. What's most important to us is how the property management company responds when the various issues arise. We have been very impressed with how Summit Vacations has responded to issues that have arisen. They have been responsive, spent the time to research the issue, and ensured that the issue was resolved. This was very different from our experiences with other property management companies, where we were either just one of many different "nameless" properties or the focus of the issue was what we had done wrong. Summit Vacations has a very good customer focus and has worked closely with us to ensure that issues are resolved quickly.
  • Enhancements to the program; Summit Vacations has been working hard recently to make updates and enhancements to their property management program. For example, they offered to provide a premium linen service for our town home that was important for the type of home we own. Additionally, they are working on providing enhanced inspections to ensure that there is increased "peace of mind" after a guest leaves, after the cleaning is done, and before a guest arrives. There are many other additional enhancements that we understand are being created that we're looking forward to having in place as part of their enhancements to the overall property management program.

Overall, we have been very satisfied with Summit Vacations. They have been an excellent partner with us in securing numerous and frequent short term rentals. They have a customer service focus that is significantly better than the other property management companies with which we have worked in the past. This, coupled with excellent marketing results, has enabled us to have a close and profitable partnership with Summit Vacations. I would highly recommend them to property owners in Breckenridge looking for this type of profitable partnership."
- Blaine Newby - April 19, 2014


“My husband and I have owned a condo in Breckenridge for over 30 years. We are very pleased with our current rental company - Summit Vacations. The new chief executive officer, Jeff Zallaps, has redesigned the website, making it very easy to navigate for owners and renters. He has also instituted an innovative accounting program, which aids owners in compiling their rental information. The staff is very experienced, which is another reason I am still a client.”
- Kathy & Steve - April 15, 2014


“Jeff Zallaps and his staff have earned our trust…. Our condo is very well maintained and revenue is up dramatically. Their energy and ingenuity assure us that more positive improvements are on the way.”
- Jon and Cindy - April 13, 2014